Customer Service Representative

Required Skills (Soft & Technical)

• Previous experience in a sales support, internal sales, or customer service role (preferably in retail, wholesale, or distribution).
• Experience working with independent retailers.
• Strong communication and relationship-building skills, especially over the phone.
• Excellent product knowledge skills or willingness to learn a wide and technical product range.
• Highly organized with strong attention to detail and follow-through.
• Proficiency in CRM systems, BC order entry, and Microsoft Office.
• Ability to manage time effectively, handle multiple priorities, and meet deadlines.
• A team player who collaborates well but can also work independently.

Good to Have Skills (Advantage but Not Required)

• Prior exposure to home appliances, consumer goods, or similar industries.
• Experience with rural or regional customer support.

About the R...