Customer Service Representative

Description

• Act as the first point of contact for customers, addressing inquiries and resolving issues.


• Provide exceptional customer service via phone, email, and chat.


• Maintain accurate records of customer interactions and transactions.


• Promote company products and services to enhance customer satisfaction.


• Collaborate with team members to improve service delivery and overall customer experience.

Requirements

• Educational Qualifications: Diploma in a relevant field.


• Experience Level: Atleast Hgrad with 1 year international insuarance experience, Hgrad with atleast 1yr bpo experience with a drivers licence


• Skills and Competencies: Strong customer service skills.


• Skills and Competencies: Excellent interpersonal skills.


• Qualities and Traits: Good pr...