Found Description
- Assist Customer Service personnel in the sorting and preparation of PODs for client transmittal and internal billing documentation.
- Verify signed Proof of Delivery documents received from agent partners, subcontractors, and various branch locations.
- Ensure the completeness and accuracy of all PODs, including proper signatures, delivery dates, consignee details, and any notations or remarks on the documents.
- Coordinate with the assigned Customer Service team to follow up on missing, delayed, or incomplete PODs and ensure timely resolution.
- Digitally and physically file all POD documents in an organized manner to allow efficient retrieval and reference for any future concerns, audits, or inquiries.
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