Customer Service Representative

Job Description

• Provide excellent customer service by responding to inquiries via phone, email, and chat.
• Assist customers with product information, order processing, and troubleshooting.
• Resolve customer complaints and escalate issues to management as necessary.
• Maintain accurate customer records and update databases with relevant information.
• Collaborate with team members to improve customer service processes and enhance customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years (Fresh Graduate or Student).
• Skills and Competencies: Excellent verbal and written communication skills.
• Skills and Competencies: Strong problem-solving abilities and attention to detail.
• Qualities and Traits: Positive attitude and strong interpersonal skill...