Found Description
Risewave Consulting Inc.
On-site - Taguig 1-3 Yrs Exp Bachelor Contract
Chat
Job Description
Government Mandated Benefits
Insurance Health & Wellness
Health Insurance, HMO
Contract Duration: April 2026 – December 2026
Working Arrangement: 100% Onsite in Taguig City (non-negotiable)
About the Role
We are seeking Customer Connect Associates (Non-Voice) to join our team. This role focuses on handling customer interactions across email, live chat, and social media channels. You will be responsible for ensuring timely responses, accurate case handling, and maintaining high customer satisfaction while meeting productivity targets.
Key Responsibilities
- Acknowledge and respond to all incoming inquiries via email, chat, and social media.
- Resolve simple inquiries and process basic transactions.
- Handle policy change reques...
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