Customer Service Representative (Non Voice)

Description

• Respond to customer inquiries via email and chat in a timely and efficient manner.
• Provide accurate information regarding products and services to enhance customer satisfaction.
• Assist in resolving customer issues and complaints, escalating when necessary.
• Maintain detailed records of customer interactions and transactions.

Requirements

• Educational Qualifications: at least completed 2 years in college.
• Experience Level: 0–2 years (entry-level position).
• Skills and Competencies: Strong written communication skills Sq.gg
• Skills and Competencies: Ability to multitask and manage time effectively.
• Qualities and Traits: Customer-oriented with a positive attitude.
• Working Conditions: Office-based environment, flexible working hours may be required.