Found Description
- Provide exceptional customer service via phone, email, and chat.
- Assist customers with inquiries, issues, and product information.
- Maintain accurate records of interactions and transactions.
- Resolve complaints effectively and efficiently.
- Meet performance metrics and contribute to team goals.
- Follow company policies and procedures.
- Participate in training and development programs.
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience needed; training will be provided.
- Skills and Competencies: Conversant in English, exceptional customer service skills, and strong problem-solving abilities.
- Working Conditions: Office-based environment with both full-time shifts available.
- Qualities and Traits: Good communication skills, patience, adaptability, and a positive attitude.
Ready to Apply?
Submit your application for Customer Service Representative / Non-Voice Agent at Sapient Global Services
Apply Now