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Customer Service Representative

Avensys Consulting UK

newcastle upon tyne, england, United-Kingdom Full-time June 21, 2026

Found Description

Rate: 15 GBP Per Hour (Depend on Experience)

OT: 1.5 Times of Rate

DT: 2 Times of Rate

No of positions: 2

Working Hours: 37.5hrs a week

Required:

  • Call Centre/Contact Centre Experience
  • Customer Service Experience
  • Personal Loans Service Experience
  • Customer Records Management
  • Acting as first point of contact for Personal Loans account holders via inbound calls
  • Take responsibility for managing customer information in line with GDPR experience
  • Being a Team Player that enjoys collaborating with team mates to deliver outstanding customer service
  • Striving to ensure a first-outcome resolution for our customers
  • Able to work in a fast-paced environment while ensuring that processes & procedures are followed
  • Can ensure that customer records are kept accurate and up to dat...

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