Customer Service Representative

On-site - Muntinlupa | 1-3 Yrs Exp | Diploma | Full-time

Job Description

• Answer emails and phone calls from customers.
• Schedule appointments.
• Manage the entire sales cycle from finding a client to securing a deal.
• Prepare presentations according to the instructions given.
• Provide professional after-sales support to maximize customer loyalty.
• Present products to prospective clients.
• Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation.
• Negotiate agreements and keep records of sales and data.
• Create detailed business plans designed to attain predetermined goals and quotas.
• Willing to relocate if not living in Metro Manila.
• Willing to be trained.
• Can work with a team.

Qualifications

• English language proficiency.
• Experience in customer service or sales...