Found Description
Description
- Respond promptly to customer inquiries via phone, email, and chat.
- Resolve customer issues and complaints in a professional and efficient manner.
- Provide detailed product and service information to customers.
- Maintain customer records and update information in the database.
- Collaborate with team members to enhance the overall customer experience.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Proficient in English Language, strong customer service skills, technical and organizational skills, interpersonal skills, and experience in a call centre environment.
- Responsibilities and Duties: Ability to handle multiple tasks efficiently and work within a fast-paced environment.
- Qualities and Traits: Excellent communication skills and a positive...