Found Description
On-site - Muntinlupa 1-3 Yrs Exp Bachelor Full-time
Job Description
- Respond to inbound customer inquiries via phone, email, and chat in a professional and a timely manner
- Listen actively to customer concerns, assess their needs, and provide accurate and effective solutions
- Maintain detailed and organized records of customer interactions
- Escalate complex or unresolved concerns to the appropriate teams when necessary
- Promote and cross-sell relevant products and services when applicable
- Provide constructive feedback and recommendations to help improve overall customer experience
- Adhere to company policies, procedures and quality standards
Qualifications
- English Language proficiency
- Customer Service experience
- Problem Solving skills
- Team Player attitude
- Technical Skills
- Organizational Skills
- International exper...
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