Found Description
Customer Support Executive
Location: Gurugram, Haryana
Interview Mode: Face-to-Face
Immediate Joiners Required!!
CTC- 2.5 LPA to 4 LPA + Incentives
Contact Person- HR Himanshi
Contact No- 8796323800
Job Description
PolicyBazaar.com is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.
Key Responsibilities:
- Handle inbound and outbound calls to address customer queries and concerns.
- Provide accurate information regarding insurance policies, premium calculations, and policy status.
- Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.
- Maintain customer records by updating information in the CRM system.
- Ensure customer satisfact...
Location: Gurugram, Haryana
Interview Mode: Face-to-Face
Immediate Joiners Required!!
CTC- 2.5 LPA to 4 LPA + Incentives
Contact Person- HR Himanshi
Contact No- 8796323800
Job Description
PolicyBazaar.com is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.
Key Responsibilities:
- Handle inbound and outbound calls to address customer queries and concerns.
- Provide accurate information regarding insurance policies, premium calculations, and policy status.
- Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.
- Maintain customer records by updating information in the CRM system.
- Ensure customer satisfact...
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