Customer Service Representative

Job Description

Employee Recognition and Rewards

Incentives, Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

We are looking for a Customer Service Representative to work onsite in Cagayan de Oro City.

What does a CSR do?

• A customer service representative (CSR) helps build a relationship between a business and its customers by providing information, answering questions, and resolving complaints
  • Provide information about products and services. They may also offer products and services.
  • CSRs listen to customers' questions and concerns and provide answers or responses. They may do this via phone, email, social media, or chat.
  • CSRs address and resolve customer complaints or concerns in a professional and timely manner. They may provide appropriate solutions and alternatives within the time limits.
• Process requests
  • CSRs take ...