Customer Service Representative

Responsibilities

• Handle inbound and/or outbound calls in a professional and courteous manner
• Address customer inquiries, concerns, and service issues accurately
• Provide product or service information and resolve customer complaints
• Document call details and maintain accurate customer records
• Collaborate with team members and participate in training sessions

Qualifications:

• College graduate (any course)
• No BPO/call center experience required
• Strong communication skills in English (verbal and written)
• Positive attitude and willingness to learn
• Start ASAP

Perks & Benefits:

• Competitive starting salary
• Paid training
• Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
• Performance incentives and bonuses
• Career growth and development opportunities