Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.

On-site - Misamis Occidental No Exp Required High/Senior High School Full-time

Job Description

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer complaints by identifying the issue and providing appropriate solutions or alternatives.
• Educate customers about product features, services, and promotions to enhance their experience and drive sales.
• Document customer interactions and maintain accurate records in the company database for future reference.
• Collaborate with other departments to ensure a seamless customer experience and address any operational challenges.

Required Skills

• Customer Service
• English Language
• Problem Solving
• Technical Skills
• People Skills
• Organizational Skills
• Call Centre
• Interpersonal Skil...