Found Description
At Zoco Home , we are looking for a proactive and customer-focused Customer Service Representative to join our team on-site in Mijas . You will be the voice of our brand, supporting our customers across phone, email and social channels, ensuring a smooth and positive experience throughout their journey.
Lea atentamente toda la información sobre esta oportunidad y luego utilice el botón de solicitud de abajo para enviar su CV y su candidatura.
Key Responsibilities
- Provide customer support via phone, email and social channels
- Manage order inquiries, after-sales cases and returns
- Ensure clear communication and timely follow-ups
- Maintain a high level of customer satisfaction
- Collaborate with logistics, warehouse and showroom teams
- Keep customer records organized and updated in our systems
- Identify recurring issues and propose process...