Customer Service Representative

Customer Service RepresentativePrimary Location: Irapuato, GUA, MXWe are seeking a Customer Service Representative to join our Market Area Sales and Service Mexico team for a temporary period.This role reports to the Manager, Customer Service.Responsibilities include evaluating customer inquiries, coordinating quotations, supporting outside sales, entering sales orders, and managing order backlog until completion.What you'll do:Make an Impact: Provide exceptional service to end-users and sales managers by handling purchase orders, pricing requests, and technical queries with expertise and efficiency.Lead with Quality: Ensure that customer inquiries and proposals are processed quickly and accurately, and manage sales order entry and coordination to meet customer expectations.Collaborate Across Teams: Work closely with Sales Managers, Account Managers, Purchasing, Engineering, and Production to ensure timely and cost-effective solutions for all customer needs.Problem Solver: Proactive...