Customer Service Representative

Role: Bilingual Customer Service Representative Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis. Qualifications • High School diploma completed . • Advanced English level (B2 and above). • 1 years of Customer Service, Tech Support or Sales experience. • Strong communication and interpersonal skills. • Problem-solving and conflict resolution skills. • Attention to detail and ability to multitask effectively. • Knowledge of CRM systems and tools preferred. Schedule flexibility.