Customer Service Representative (Manizales)

Job Overview

CLERK in Accounting, Customer Service, Route Planners, Operations, Regional & Nationwide sales reps. Location: MEDELLIN, COLUMBIA. Must work in person from office.

Responsibilities

• Identify prospects by self-generated internet searches, databases/directories, and other self-generated lead listings.
• Set appointments for businesses interested in learning about RPGL services.
• Influence and persuade customers to buy logistics services by identifying their particular problem areas.
• Keep up-to-date records noting names, addresses, and follow up through Salesforce CRM.
• Perform heavy phone work, making 150+ calls per day.
• Generate instant reports with people over the phone.
• Adapt/respond to different types of situations and personalities.
• Handle rejection over the phone.

Qualifications

• 1 year of customer service experience (logistics industry preferred). <...