Found Description
Responsibilities
- Assist customers with inquiries via phone, email, and chat.
- Resolve customer issues efficiently and effectively.
- Maintain a positive, empathetic attitude toward customers.
- Document customer interactions and feedback.
- Collaborate with team members to improve service processes.
- Provide product information and support to enhance customer experience.
Qualifications and Requirements
- Educational Qualifications: Must possess a High/Senior High School diploma.
- Experience Level: Less than 1 year of experience in customer service preferred.
- Skills and Competencies: Strong English communication skills, both verbal and written; proficiency in customer service protocols.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide information about products/services.
- Working Conditio...