Found Description
We are looking for a customer support representative who excels in meeting customers' expectations, from responding to inquiries on products and services to handling orders. You should assist in examining or investigating issues that emerge and settling conflicts from customer complaints to guarantee customer satisfaction.
To be successful as a customer support representative, you ought to remain informed about products and service specifications and maintain good relations with customers. At last, a successful Customer Support Representative should have to achieve remarkable customer care and communicate effectively with customers.
Responsibilities
- Generating sales leads.
- Managing incoming calls.
- Building good relationships with customers.
- Addressing grievances and monitoring resolutions.
- Determining the needs of the client.
- Achieving sales objectives.
- Observing policies and procedures. <...