Customer Service Representative

Job Description:

• Handle inbound/outbound sales and technical support inquiries.
• Promote and upsell products/services to meet sales targets.
• Provide basic troubleshooting and assist with domain-related concerns (e.g., DNS setup).
• Ensure high customer satisfaction through effective communication and problem resolution.
• Accurately document customer interactions in CRM systems.

Qualifications:

• 1 year BPO experience (6 months Sales, 6 months Technical Support) .
• Strong sales, upselling, and closing skills.
• Knowledgeable in domains and basic troubleshooting.
• Excellent communication and customer service skills.
• Goal‑oriented and able to work in a fast‑paced environment.