Customer Service Representative

We’re Hiring: Customer Service Specialist – Insurance

Location: Makati, Metro Manila | Full-Time

First Life Financial Co., Inc. is looking for a reliable and service-oriented Customer Service Specialist to be part of our growing insurance team. This role is ideal for individuals who are passionate about helping people and have a keen understanding of life insurance products and services.

As a Customer Service Specialist , you will be the primary point of contact for our policyholders—assisting with inquiries, policy information, claims, and other service-related concerns. Your work will play a vital role in ensuring customer satisfaction and upholding our commitment to service excellence.

Key Responsibilities:

• Respond to client inquiries regarding life insurance products, policy details, billing, and claims
• Provide accurate, timely, and empathetic support across various communication c...