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Customer Service Representative

Dempsey Resource Management Inc.

makati, metro manila, Philippines Full-time June 19, 2026

Found Description

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

Responsibilities

  • Facilitate out-patient availments thru the 24/7 Hotline.
  • Facilitate Hospital Admission and Discharges thru the 24/7 Hotline.
  • Secures medical documents as deemed necessary related to hotline transactions.
  • Billing and payment verification
  • Performs other duties and responsibilities as maybe assigned by the immediate superior

Qualifications

  • College graduate
  • 1–2 years in Healthcare service, Healthcare BPO, Claims or LOA coordination
  • Basic medical terminology, privacy, and data handling standards
  • Proficient in Microsoft Office and Smartsheet, fast and accurate typing and documentation
  • Effective communication, good leadership, customer service-oriented
  • Licensure: No professional license required
  • Amenable to night shift and shifting schedulesAble to work from home when n...

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