Found Description
Customer Service Representative (Loans)
Location: Muntinlupa City, National Capital Region, Philippines
Job Summary: Evaluate loan applications and manage customer inquiries throughout the loan process, ensuring compliance with lending regulations.
Responsibilities
- Evaluate loan applications to determine qualification and creditworthiness.
- Review and verify financial documents submitted by applicants.
- Explain loan products and address customer inquiries professionally.
- Ensure compliance with lending regulations and internal policies.
- Build trust and maintain customer satisfaction throughout the loan process.
Job Details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Customer Service
- Industry: Outsourcing and Offshoring, Consulting, Telephone Call Centers
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