Found Description
Join Assured Automotive as a Junior Estimator/Customer Service Representative, delivering exceptional service in a vibrant automotive repair environment. Manage customer relationships and insurance coordination seamlessly.
This role focuses on customer interactions across phone, in person, and email, prioritizing a positive experience. You will schedule vehicle repair appointments, ensure timely processing of insurance assignments, and maintain documents for repairs. Your contributions directly impact operational excellence and customer satisfaction.
Key Responsibilities:
• Ensure consistent execution of WOW (Wow Operating Way) plan
• Provide friendly service via phone, in person, and email
• Schedule appointments using the repair management system
• Process insurance assignments promptly and accurately
• Write precise estimates for vehicle repairs
Requirements:
• High School Diploma required
• Minimum 1 year customer service experience in automotive
• ...
This role focuses on customer interactions across phone, in person, and email, prioritizing a positive experience. You will schedule vehicle repair appointments, ensure timely processing of insurance assignments, and maintain documents for repairs. Your contributions directly impact operational excellence and customer satisfaction.
Key Responsibilities:
• Ensure consistent execution of WOW (Wow Operating Way) plan
• Provide friendly service via phone, in person, and email
• Schedule appointments using the repair management system
• Process insurance assignments promptly and accurately
• Write precise estimates for vehicle repairs
Requirements:
• High School Diploma required
• Minimum 1 year customer service experience in automotive
• ...
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