Customer Service Representative

Experience one of the biggest IT Service companies in the world!!
Here you can transform your career!
Why join TCS?
Here at TCS we believe that people make the difference, that's why we live in a culture of unlimited learning full of opportunities for improvement and mutual development.
The goal is to expand ideas through the right tools, contributing to our success in a collaborative environment.Job Role: Customer Service RepresentativeIn this role you will serve as the first point of contact for customers, delivering timely, accurate support across multiple channels.
You will address customer inquiries, resolve issues efficiently, and ensure a positive experience by actively listening and understanding customer needs.Job locationGuadalajaraJob ModeOnsite (work from office)Key Skills RequiredProven Customer Support experience or experience as Client Service RepresentativeAbility to appreciate the customers' perspective showing empathy.Active listening to fully e...