Customer Service Representative

Job Title: Customer Service Executive (Customer Support & Sales)

Location: Coimbatore (Office-Based)

Experience: 1–2 Years

Qualification: Any Degree

Joining: Immediate Joiners Preferred

Job Description

We are looking for a proactive and customer-focused Customer Service Executive to join our team. The ideal candidate should have experience in both customer support and sales, with strong communication skills in English. Knowledge of Hindi will be an added advantage.

As a Customer Service Executive, you will be responsible for handling customer inquiries, resolving concerns, ensuring customer satisfaction, and identifying opportunities for cross-selling and upselling products and services.

Key Responsibilities

• Handle inbound and outbound customer calls professionally.
• Respond to customer inquiries through phone, email, and chat.
• Resolve customer complaints and provide appropriate ...