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Customer Service Representative in Edmonton

WCB Alberta

edmonton, ab, Canada Full-time June 11, 2026

Found Description

Elevate your customer service career as an Employer Account Services Representative II in Edmonton, Alberta. Provide top-notch support while educating clients on Workers Compensation policies.

This full-time, temporary role focuses on effectively understanding employer needs and resolving inquiries promptly. You will address account discrepancies while providing in-person assistance at the front counter. The position combines educational outreach with problem-solving to ensure compliance with the WCB Act and uphold employee rights.

Key Responsibilities: • Address general inquiries and resolve account discrepancies • Communicate resolutions and changes affecting accounts • Process Employer Annual Return Reporting effectively • Educate stakeholders on services and online applications • Collect premiums and manage account closures

Requirements: • Minimum three years of experience in an office setting • Post-secondary education in Business or Finance preferred • ...

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