Customer Service Representative

Overview

Join Our Team

Element has an exciting opportunity for a Customer Service Representative (CSR) to join our growing team. In this customer-focused role, you'll be responsible for managing quotation requests, supporting customers throughout the sales process, and building strong, lasting relationships.

We're looking for someone who enjoys helping customers, thrives in a fast-paced environment, and takes a proactive approach to delivering exceptional service. If you're an effective communicator with a passion for problem-solving and building relationships, we'd love to hear from you.

Responsibilities

• Respond to customer enquiries and requests for quotations (RFQs) via phone and email
• Prepare and follow up on quotations for standard products and services
• Build strong relationships with customers and act as a trusted point of contact
• Identify opportunities to expand customer account...