Customer Service Representative (Healthcare)

This role does not offer Work Permit/Visa Sponsorship

Job Requirements

• College/University Degree
• Between 1-4 years of experience as a Customer Service Representative in a BPO/Shared Services or similar industry
• Experience using Service Now, Contact Center Applications and related ITSM tools
• Experience working on North America account and shift is a plus
• Experience working in a healthcare account is an added plus but not required
• Must be willing to work on a fixed night shift Schedule (M-F US Business Hours)
• Must be okay to work on a Hybrid Set-Up reporting 1-3x a week at our Makati Office

Job Overview

We are looking for people that are as dedicated as we are to improving health equity and delivering quality care across the globe. As Solution Analyst I in the Support organization, you will use strong communication and customer service skills to work directly with O...