Customer Service Representative

Customer Support Executive Location: Gurugram, Haryan aInterview Mod e: Face-to-Fac eImmediate Joiners Required! !CTC - 2.5 LPA to 4 LPA Incentive sContact Person- HR Sanik aContact No- 6 Job Descripti onPolicyBazaar.com is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfactio n. Key Responsibiliti es:Handle inbound and outbound calls to address customer queries and concer ns.Provide accurate information regarding insurance policies, premium calculations, and policy stat us.Escalate unresolved queries to the appropriate internal teams and ensure timely follow- up.Maintain customer records by updating information in the CRM syst em.Ensure customer satisfaction through professional communication and problem-solvi ng.Meet daily, weekly, and monthly targets set by the team le ...