Customer Service Representative (Guadalajara)

CUSTOMER SERVICE REPRESENTATIVEQUALIFICATIONSPrevious experience in a direct customer contact position is preferred.Customer service orientation; energetic and outgoing personality.Excellent written and verbal communication skills; ability to communicate professionally, effectively and with empathy in potentially difficult circumstances.Multitasking skills and the detail-oriented focus required for a fast-paced environment.Basic PC knowledge, working knowledge of Windows operating systems, internet and mainstream web browsers.Bilingual.SHIFTTraining 8:00 AM to 4:00 PM (1–2 weeks).
Schedule is assigned after training and may be: 7 AM–4 PM, 9 AM–6 PM, or other combinations.SALARY AND BENEFITSMonthly base salary: $16,000.Monthly attendance bonus: $1,500 (paid in weekly parts of $******).
$1,500 food stamps.4% savings stamps.15 days Christmas bonus (increases 1 day per year, up to 21 days).
All other law benefits: vacations, IMSS, profit share.Pay range: $16,****** – $17,***...