Customer Service Representative (German)

Customer Service Representative (German)

• Full-time
• Workplace Type: MSXI Office
• Compensation: EUR 24,000 - yearly

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry, operating in more than 80 countries. Our multilingual and multicultural Contact Center works proactively in a dynamic environment, delivering exceptional customer service.

Are you strong in communication, proactive, and passionate about customer service? We would like you to join as a Customer Service Representative!

Your daily tasks will include:

• Attending calls and responding to emails from clients and dealerships.
• Following up with customers until inquiries are fully resolved.
• Making reminder calls and following up on incidents to achieve maximum satisfaction.
• Updating databases, drafting reports, and creating summaries.

W...