Customer Service Representative (German AND Dutch) at MSX International

Customer Service Representative (German AND Dutch)

Apply for this full‑time on‑site position at MSX International in Madrid, MD, ES. This role offers great opportunities for career growth.

Company Description

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry, operating in more than 80 countries. MSX’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.

Responsibilities

• Answer calls and respond to emails to customers and dealers.
• Follow up with the customer until the final solution to their query.
• Issue reminder calls and follow up on incidents, achieving maximum satisfaction.
• Carry out database updates, report writing and reporting.

Qualifications