Found Description
Customer Service Representative – Commercial & Public Sector Clients
We are looking for a dependable Customer Service Representative to support inbound customer service, help desk, technical support, and back‑office processing for commercial and public sector support positions. The role involves handling inbound inquiries, troubleshooting basic technical issues, and assisting callers with product and process related questions while representing well‑known brands.
Position Overview
This entry‑level position offers paid on‑the‑job training. Compensation is commensurate with experience. Prior contact center experience is not required, though experience in customer service, tech support, inside sales, or back‑office support is a plus.
Responsibilities
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Listen to customers, understand their needs, and resolve issues
- Research system...
Ready to Apply?
Submit your application for CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time) at MCI
Apply Now