Customer Service Representative (FRENCH-SPEAKER)

Customer Service Representative (FRENCH-SPEAKER)

Philippines-Contractors, PHL

Description

POSITION SUMMARY

The individual in this role provides exceptional customer support by promptly and effectively responding to telephone or written inquiries from customers. This position also actively supports sales activities by providing valuable assistance and information to the sales team. The Customer Service Representative is responsible for delivering a high level of service, ensuring customer satisfaction, and resolving customer inquiries with professionalism and efficiency. By maintaining strong communication skills and product knowledge, the Customer Service Representative contributes to a positive customer experience and supports the overall success of sales initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Receives incoming calls, processes orders, and provides comprehensive information on product availability, pricing, ...