Found Description
About the job Customer Service Representative (EGGS)
Position: CSR
Number of hours: 40 Hrs/week
Schedule: TBD
Job Summary
We are seeking a dedicated Customer Service Representative - Sales (CSR) to provide top-notch support across multiple communication channels, including email, chat, and phone. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-first mindset. Experience with inbound and outbound calls,elling, telemarketing, and CRM tools like Salesforce or Citrix is a plus.
Key Responsibilities
- Respond to customer inquiries via email, chat, and phone in a timely and professional manner
- Provide solutions to customer issues, ensuring a high level of satisfaction
- Maintain accurate customer records and update CRM tools like Salesforce, Citrix, or similar platforms
- Collaborate with internal teams to coll...
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