Found Description
We are a fast-growing solar company based in California, focused on making clean energy accessible and affordable. We’re a mission-driven team that handles everything from sales to installation with a commitment to excellent customer service.
We are hiring **Customer Representative Agents** to support our appointment setting and customer service operations. In this role, you’ll be the first point of contact with homeowners—confirming appointments, answering questions, and helping guide them through the next steps in their solar journey.
**Key Responsibilities**:
- Make outbound calls to confirm appointments with homeowners
- Follow up on missed appointments and reschedule when needed
- Handle customer inquiries and provide accurate information about our services
- Document call outcomes and update customer records
- Maintain a professional, friendly, and solution-focused tone
- Collaborate with sales coordinators and managers to support daily team goals
**Sch...
We are hiring **Customer Representative Agents** to support our appointment setting and customer service operations. In this role, you’ll be the first point of contact with homeowners—confirming appointments, answering questions, and helping guide them through the next steps in their solar journey.
**Key Responsibilities**:
- Make outbound calls to confirm appointments with homeowners
- Follow up on missed appointments and reschedule when needed
- Handle customer inquiries and provide accurate information about our services
- Document call outcomes and update customer records
- Maintain a professional, friendly, and solution-focused tone
- Collaborate with sales coordinators and managers to support daily team goals
**Sch...