Found Description
About The Job Customer Service Representative
Best of Both Worlds: Join our team as our Hybrid Customer Service Representatives, where you seamlessly blend the art of human connection with the precision of technology. This dynamic position requires versatility and adaptability to engage with customers in various communication modes, ensuring their needs are met with efficiency and excellence.
Others
- Rate: 150 PHP/hour
- HMO: After 6 months
- Work set-up: Office-based
- Weekly workload: 40hrs/week
Key Responsibilities
- Voice Support: Handle inbound calls professionally, addressing customer queries, providing information, and resolving issues with a customer‑centric approach.
- Non-Voice Support: Respond to customer inquiries via email, chat, or other written communication channels, ensuring accuracy and timeliness in every interaction.
- Multitasking: Seamlessly switch between ...