Customer Service Representative

Company Description

iQor Philippines is part of a global business process outsourcing (BPO) company that provides customer engagement and technology-enabled services to clients across various industries. The organization focuses on delivering efficient, high-quality customer experiences through contact center and back-office solutions. iQor invests in training, operational support, and career development to help team members grow within the company. The work environment emphasizes performance, collaboration, and continuous improvement. Team members in the Philippines support international customers while working with modern tools and processes.

Role Description

This is a full-time, on-site Customer Service Representative role based in Dasmariñas. The Customer Service Representative will handle inbound and/or outbound customer interactions through phone, chat, email, or other channels, providing accurate information and timely resolutions. Responsibilit...