Found Description
Customer Service Representative (CW - - PTCSR)
Job Openings Customer Service Representative (CW - - PTCSR)
About the job Customer Service Representative (CW - - PTCSR)
Position: Customer Service Representative
Number of hours: __ hours/week
Schedule: PST
Tasks required:
Respond to customer inquiries via email, chat, and phone, ensuring prompt and accurate assistance.
Address customer concerns, troubleshoot problems, and provide effective solutions in a timely manner.
Stay updated on company products and services to provide accurate information to customers.
Assist customers with placing, tracking, and updating orders or resolving issues related to transactions.
Maintain detailed records of customer interactions, feedback, and resolutions in the company’s CRM system.
Recommend additional products or services to meet cust...
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