Found Description
Job Description
Join our growing team as a Customer Service Representative for a Telco Account! We are looking for customer-focused individuals who can provide excellent support, resolve customer concerns, and deliver outstanding service in a fast-paced telecommunications environment.
Responsibilities
Handle inbound customer inquiries regarding telecom products and services.
Assist customers with billing concerns, account updates, and service-related issues.
Troubleshoot basic customer concerns and provide appropriate solutions.
Maintain accurate records of customer interactions.
Meet performance, attendance, and quality targets.
Ensure a positive customer experience during every interaction.
Qualifications
✔ At least High School Graduate
✔ Minimum of 3 months BPO experience required
✔ Good to excellent English communication skills
✔ Strong customer service and problem-sol...
Join our growing team as a Customer Service Representative for a Telco Account! We are looking for customer-focused individuals who can provide excellent support, resolve customer concerns, and deliver outstanding service in a fast-paced telecommunications environment.
Responsibilities
Handle inbound customer inquiries regarding telecom products and services.
Assist customers with billing concerns, account updates, and service-related issues.
Troubleshoot basic customer concerns and provide appropriate solutions.
Maintain accurate records of customer interactions.
Meet performance, attendance, and quality targets.
Ensure a positive customer experience during every interaction.
Qualifications
✔ At least High School Graduate
✔ Minimum of 3 months BPO experience required
✔ Good to excellent English communication skills
✔ Strong customer service and problem-sol...
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