Customer Service Representative (CSR)

About the job Customer Service Representative (CSR)

We're Hiring: Customer Service Representative (CSR)!

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team in Muntinlupa, Philippines. The ideal candidate will possess strong communication skills and a passion for helping customers, ensuring their needs are met with exceptional service.

Location: Muntinlupa, Philippines
Work Mode: Work From Office
Role: Customer Service Representative (CSR)

What You'll Do:

• Assist customers with inquiries via phone, email, and chat.
• Resolve customer complaints efficiently and effectively.
• Maintain a positive and professional demeanor at all times.
• Document customer interactions accurately in the system.
• Collaborate with team members to improve processes and service delivery.
• Stay updated on product knowledge and company ...