Found Description
Job Description
We are looking for motivated and customer-focused Customer Service Representatives (CSRs) to join our team in Makati. The ideal candidate will handle customer inquiries, provide accurate information, resolve concerns efficiently, and deliver an excellent customer experience through phone, email, and chat support.
Key Responsibilities
Respond to customer inquiries in a professional and timely manner.
Resolve customer concerns and complaints while maintaining a positive customer experience.
Provide accurate information about products, services, and company policies.
Document customer interactions and update records in the system.
Meet quality, productivity, and customer satisfaction targets.
Escalate complex issues to the appropriate department when necessary.
Maintain confidentiality of customer information.
Qualifications
High school graduate, Senior High School graduate...
We are looking for motivated and customer-focused Customer Service Representatives (CSRs) to join our team in Makati. The ideal candidate will handle customer inquiries, provide accurate information, resolve concerns efficiently, and deliver an excellent customer experience through phone, email, and chat support.
Key Responsibilities
Respond to customer inquiries in a professional and timely manner.
Resolve customer concerns and complaints while maintaining a positive customer experience.
Provide accurate information about products, services, and company policies.
Document customer interactions and update records in the system.
Meet quality, productivity, and customer satisfaction targets.
Escalate complex issues to the appropriate department when necessary.
Maintain confidentiality of customer information.
Qualifications
High school graduate, Senior High School graduate...
Ready to Apply?
Submit your application for Customer Service Representative (CSR) Makati site at Neksjob Corporation
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