Customer Service Representative (CSR) - Fresh Graduates

Overview

Customer Service Representative (CSR) - Fresh Graduates

E-Solutions IT Services

On-site – Quezon City • Full-time

Best suited for fresh graduates seeking a non-voice, customer-focused role.

Job Description

• We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives (CSR) . This is a non-voice, onsite position located in Quezon City. As a CSR, you will be responsible for providing excellent support and assistance to customers, resolving inquiries, and ensuring satisfaction through various communication channels.

Responsibilities

• Respond to customer inquiries and provide timely solutions to issues via non-voice channels (email, chat, etc.).
• Assist customers with account-related questions, product inquiries, and troubleshooting.
• Maintain a high level of professionalism and courtesy in every interaction.
• Do...