Customer Service Representative (Colombia)

RedValley , the fast-growing company in Medellín, We are on the lookout for a dynamic and forward-thinking Customer Support to join our exciting venture with Zivoe . Teaming up with a cutting-edge decentralized credit protocol, Zivoe is at the forefront of transforming high-interest consumer lending on a global scale. With a noble mission to make affordable credit accessible to all, especially those overlooked by traditional banking systems, Zivoe leverages the revolutionary potential of cryptocurrency and blockchain technology. Be part of this groundbreaking movement and help shape a more inclusive financial landscape with us!

What You'll Do

• Assist with account-related issues such as balances, transactions, and settings adjustments.
• Ensure customers have a seamless experience navigating their accounts.
• Identify and elevate complex issues to relevant departments.
• Collaborate on problem-solving to address custom...