Customer Service Representative (Colombia)

Job Title

Clerk – Accounting, Customer Service, Operations

Location & Work Arrangement

Office based in Medellín, Colombia. This position requires in‑person work and is not offered remotely or hybrid.

Responsibilities

• Identify prospects through independent internet searches, databases, directories, and self‑generated lead lists.
• Set appointments for businesses interested in RPGL services and influence them to purchase logistics solutions by addressing their specific needs.
• Maintain accurate records of contact information, names, addresses, and follow‑ups using Salesforce CRM.
• Perform heavy phone outreach, making over 150 calls per day and generating instant rapport with prospects.
• Adapt to various situations and personalities, handling rejection professionally.
• Act as a self‑starter with a positive attitude, self‑motivated to learn and grow within the role.

Qualifications