Customer Service Representative, CM

Overview:
The part time Customer Service Representative role is a varied and challenging customer facing role set within our fast-paced Customer Contact Centre. You will respond to customer queries from shareholders and employees (or their appointed representative), so you will need to demonstrate excellent customer focus and a desire to find the right outcomes for the customer in a professional and positive manner. You’ll be part of a supportive team, focused on your development, training and well-being.

We are recruiting for Part-time colleagues on permanent contracts:
• Part time is 25 hours per week – Monday to Friday, 5 hours per day
• Options are 10:00 – 15:00 or 11:00 – 16:00 or 12noon – 17:00
• Part time colleagues are required to work full time hours (37 ½ hours) during the initial training, which will be paid

There will be no weekend, evening or bank holiday working.

Successful candidates wi...