Customer Service Representative

Responsibilities

• Responsible for addressing customer inquiries, resolving complaints, processing orders, and providing information about the products.
• Ensures a high level of customer satisfaction by delivering prompt, courteous, and effective service through various communication channels such as phone, email, chat, or in person.
• Ensure on time and complete delivery of orders to account once delivery trucks are dispatched out of the warehouse.
• On time delivery of truckers to accounts, on time transmittal of proof of deliveries from truckers, and on time disposition of rejects /returns upon delivery.

Qualifications

• Bachelor's / College Degree in any field.
• Customer Service Skills.
• Must be willing to work onsite at Brgy. Tayud Liloan Cebu.